Shipping Information

All in-stock orders are dispatched within 1 working day.

Botulinum products are always shipped with ice to ensure quality and stability.

For UK orders, we use a Next-Business-Day Delivery Service.

Delivery Details:

Courier: Royal Mail Tracked 24

Cost: £6.99

Estimated Delivery Time: 2 business days (excluding processing and shipping)

Return and Refund Policy

Please note that all products sold in our store, including those containing botulinum, are non-returnable and non-refundable. Before placing an order, ensure you are fully informed about the product, including its appearance, usage, and key characteristics.

When ordering, please ensure you provide your correct delivery address.
You are fully responsible for receiving your parcel at the address you provide. If you choose to redirect your order to another address, it is your responsibility to collect it on time from that address.

We are not responsible for any failed delivery or missed parcel collection, for example, if you do not accept the package from the courier or fail to pick it up from the designated location.